At Wardrobe of Stevensons, we strive to deliver your orders quickly and securely. Below are the details of our shipping process, delivery times, and related policies.

1. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • Orders placed after 12 PM   may be processed on the next business day.

  • You will receive an order confirmation and shipping notification via email once your package is dispatched.

2. Shipping Methods & Delivery Times

Domestic Shipping (Within [Your Country])

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3-7 business days [Cost or “Free over $150”]
Express Shipping 1-3 business days [55]

International Shipping

Shipping Option Estimated Delivery Time Cost
Standard International 7-21 business days* [60]
Priority International 5-10 business days* [35]

*Delivery times may vary depending on customs and local postal services.

3. Shipping Restrictions

  • We currently ship to [Karlstraße 22, 65185 Wiesbaden, Germany].

  • Some remote locations may have longer delivery times or additional fees.

  • We are not responsible for customs fees, taxes, or import duties—these are the buyer’s responsibility.

4. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.

  • You can track your package using the carrier’s website (e.g., USPS, FedEx, DHL).

  • If tracking does not update for an extended period, please contact us at [info@seiuer.com].

5. Shipping Delays

While we aim for timely delivery, factors like weather, carrier delays, or customs inspections may cause delays.

  • If your order is significantly delayed, we’ll assist in contacting the shipping carrier.

  • We do not offer refunds for shipping delays beyond our control.

6. Incorrect or Undeliverable Addresses

  • Please double-check your shipping address at checkout.

  • If a package is returned due to an incorrect address, you will be responsible for reshipment costs.

  • If a package is marked “undeliverable”, we will contact you to arrange a solution.

7. Lost or Stolen Packages

  • If your tracking shows “delivered” but you haven’t received it, check with neighbors or your local post office.

  • If the package is confirmed lost, we will file a claim with the carrier and assist in resolving the issue.